Contact Us

Room rate does not include taxes, fee and other services.

In case you do not use the card to pay the reservation fee, you can contact the hotel directly to pay by bank transfer.

Contact Info:
-Phone: (+84) 263 3510 995
-Email: info1@tuliphotelgroup.com

After completing the booking on the Tulip Hotel Group website, you will receive a booking confirmation email from our system.

In case you have successfully completed the reservation and have not received the confirmation email, please contact us directly for assistance:
-Phone: (+84) 263 3510 995
-Email: info1@tuliphotelgroup.com

A deposit fee will be required to pay to guarantee the guest's reservation.

Regulations on deposit fees:
-For far advanced booking: Deposit should be paid 70% of the total room rate before 07 days from booking date.
-For booking within 07 days: deposit should be paid 70% of the room rate within 24 hours of booking.
-For in-day booking: 100% deposit is required in 2 hours from the time of booking.
-For the holidays, please pay 100% of the room.

From 04 - 07 days: 100% of the room charge for the first night
Less than 03 days: 100% of the room rate of the booking.
No show: 100% of the room rate of the booking.
Holidays, Tet: Non refund, non cancellation, non amend.